Last modified: March 6, 2024

Introduction

ERA Care LLC, ERA Clinical Staffing LLC, DR. RODNEY A. GREEN, MD FACS LLC (collectively, “Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website https://eraplasticsurgery.com (our “Website“) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

• On this Website.
• In email, text, and other electronic messages between you and this Website.
• Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
• Email, and social media marketing campaigns..

It does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by Company or any third party; or
• Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or on or through any of its features. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at:

1999 Cedar Bridge Ave, Suite 1B Lakewood, NJ 08701

frontdesk@eraplasticsurgery.com

(732) 730-7333

California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your California Privacy Rights for more information.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

• By which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information“);
• That is about you but individually does not identify you; and/or
• About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
• From third parties, including but not limited to our business partners, service providers, and other entities with which we have a relationship.

Information You Provide to Us

The information we collect on or through our Website may include:

• Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, or requesting further services. For example, when you access the “Request an Appointment” or “Schedule an Appointment” feature via a Website, you may be asked for certain personally identifiable information, including but not limited to your name and email address. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website. If you decline to provide certain information while using the Websites, you may not be able to use or participate in some or all of the features offered through the Website.
• Records and copies of your correspondence (including email addresses), if you contact us.
• Your responses to surveys that we might ask you to complete for research purposes.
• Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
• Your search queries on the Website.

You also may provide information to be published or displayed (hereinafter, “posted“) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions“). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Social Media: We may allow you to use social networking sign-on services that allow you to register and access the Website using your social media networking credentials. Additionally, even if you do not register on the Websites using social media credentials, communicating the Website’s content to your social media account may be available, for example when you share the Website’s content to your social media account while logged into your social media account. We may also use social media vendors to provide measurement and conversion tracking services, lead generation services, and provide you ads on your social media accounts through matched or tailored advertising. This may include social media vendors storing or accessing tracking technologies. For example, we may provide social media vendors, such as LinkedIn and Facebook, information such as contact and event information for matched advertising purposes only. Social media vendors may combine this information with information they collect through tracking technologies and through their own platforms such as your interactions on the Websites (including when you share the Website’s content to your social media page) to provide you relevant advertising on their platform. Social media vendors differ in their practices, and may provide tailored advertising that does not include matched ads. For more information, refer to the social media platforms you use and their resources, including their opt out process. We do not control how social media vendors perform their services or how their opt out process works. For convenience, you may refer to some of Twitter’s practices here: https://help.twitter.com/en/safety-and-security/privacy-controls-for-tailored-ads, and LinkedIn’s practices here: https://www.linkedin.com/help/linkedin/answer/62931.

Information We Collect Through Automatic Data Collection Technologies.

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
• Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
• Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
• Security. We, and our vendors, may use tracking technology to enable security features and allow us to detect activity that might violate our rules and Terms, such as unauthorized access or activity.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To provide you with notices about your account, including expiration and renewal notices.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website or any products or services we offer or provide though it.
• To allow you to participate in interactive features on our Website.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data (the registration form). For more information, see Choices About How We Use and Disclose Your Information.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of ERA Care LLC’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by ERA Care LLC about our Website users is among the assets transferred.
• To third parties to market their products or services to you if you have not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them. For more information, see Choices About How We Use and Disclose Your Information.
• To fulfill the purpose for which you provide it. For example, if you give us an email address to use the “email a friend” feature of our Website, we will transmit the contents of that email and your email address to the recipients.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of ERA Care LLC, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
• Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt out by checking the relevant box located on the form on which we collect your data (the registration form). You can also always opt out by checking or unchecking the relevant boxes or by sending us an email stating your request to frontdesk@eraplasticsurgery.com.
• Promotional Offers from the Company. If you do not wish to have your email address used by the Company to promote our own or third parties’ products or services, you can opt out by checking the relevant box located on the form on which we collect your data (the registration form) or at any other time by sending us an email stating your request to frontdesk@eraplasticsurgery.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions.
• Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt out by checking the relevant box located on the form on which we collect your data (the registration form) or at any other time by sending us an email stating your request to frontdesk@eraplasticsurgery.com.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI“) on the NAI’s website.

• Marketing and Online Behavioral Advertising. We may use tracking technologies to provide advertisements on external-party online services, ad targeting, and preform cross-device tracking for advertising purposes. Certain external parties may participate in the Digital Advertising Alliance (“DAA”) AdChoices Program and may display an Advertising Option Icon for Interest-based Ads that links to an opt-out tool which allows you to exercise certain choices regarding targeting. You can learn more about the DAA AdChoices Program at http://www.youradchoices.com and its opt-out program for mobile apps at http://www.aboutads.info/appchoices. In addition, certain advertising networks and exchanges may participate in the Network Advertising Initiative (“NAI”). NAI has developed a tool that allows consumers to opt out of certain interest-based ads delivered by NAI members’ ad networks. To learn more about opting out of such targeted advertising or to use the NAI tool, see http://www.networkadvertising.org/choices and https://www.networkadvertising.org/mobile-choice for its opt-out program for mobile apps. Please be aware that, even if you are able to opt out of certain kinds of interest-based ads, you will continue to receive non-targeted ads. We are not responsible for the effectiveness of, or compliance with, external-parties’ opt-out options or programs or the accuracy of their statements regarding their programs.

We may combine tracking technology information with other information we obtain about you, which may include data we obtain from external parties. We and external parties may collect personal information about your online activities over time and across different sites when you use the Websites.

You may be able to adjust settings on your web browser to block or restrict the use of cookies. Please note that disabling certain cookies may affect your user experience on the Websites and some features may not function properly.

Your web browser may have settings that allow you to transmit a “Do Not Track” signal when you visit various sites or use online services. Like many websites and online services, the Websites are not designed to respond to “Do Not Track” signals received from browsers. To learn more about “Do Not Track” signals, you may wish to visit http://www.allaboutdnt.com.

You may be able to opt out of certain tracking technologies, including from our vendors, as described above. While we do not directly control these opt-out processes, we are committed to helping our users understand and navigate them. We recommend referring to the resources those parties provide to you for more information on their practices and opt-out process. For example, for more information about how Google Analytics uses data collected through our websites, visit: http://policies.google.com/technologies/partner-sites. To opt out of Google Analytics, visit: http://tools.google.com/dlpage/gaoptout. For more information about how Microsoft collects or receives information to provide Microsoft Advertising, including through DoubleClick tracking technologies, you may refer to the Microsoft Privacy Statement: https://privacy.microsoft.com/en-us/privacystatement.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. While the transmission of information via the internet is not completely secure, we strive to protect your personal information to the best of our abilities. However, we cannot guarantee absolute security. Any transmission of personal information is at your own risk, and we cannot be held responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Social Media Comment Policy for the General Public

At ERACare, we have an active presence on social media. Through social media channels such as Facebook, Twitter, YouTube, and Instagram we hope to engage in conversation with individuals and organizations who are interested in medical care, research, and education.

We encourage your comments and opinions, and we aim to respond to as many of your posts as we can. To keep the conversation productive, we ask you to please:

• Keep personal information private. Please don’t post medical and personal information about yourself or others, including family and friends. The internet is not private, and the information that you post will never go away, sometimes even after you delete it.
• Be honest. Please don’t misrepresent yourself or post information that you know is incorrect.
• Be polite. If you use profanity or post a personal attack, vulgar language, or harassing comment, we will remove it.
• Don’t post spam. This includes repeated postings, chain letters, advertisements, and all other postings that are unrelated to healthcare or ERACare.

We reserve the right to review comments posted on our social media sites and to remove any that violate our policy. We also reserve the right to block repeat offenders from continuing to post.

Please remember that medical information is covered by privacy laws. We can’t comment on the specifics of your medical situation or answer questions regarding your medical treatment on social media. We’re here to provide information, not advice, so our postings are not professional medical recommendations. Please consult your medical provider with any specific questions that you have about your health.

Postings that appear on our social media do not necessarily reflect the views of ERACare. When we link to another website, that site may not necessarily reflect our views, either. And, if we choose to follow another user or highlight another social media post, we are not endorsing that user or content.

When you post on any of our social media channels, you agree to indemnify us against any legal claims related to your posted material that violate our social media policy or the terms of use of the social media platform, including damages, losses, liabilities, judgments, costs, and/or expenses.

We look forward to interacting with you.

Accessibility

The Services are designed to be accessible to visitors with disabilities, and to comply with federal guidelines concerning accessibility. We welcome your comments. If you have suggestions on how to make the Services more accessible, please contact us.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

1999 Cedar Bridge Ave, Suite 1B Lakewood, NJ 08701

frontdesk@eraplasticsurgery.com

or via our toll-free number:

(732) 730-7333

To register a complaint or concern, please email us at frontdesk@eraplasticsurgery.com.